News

We at TheGreen.Diet work very hard to provide the best experience for our customers. We understand that sometimes there are delays that may cause inconveniences. We always try to improve our methods and even suppliers to better serve you. As per our Shipping Policy we remind you that orders are shipped out in 5 business days. This is the time we use to prepare, box and send out your order.

We understand that going past 5 days without receiving a shipping confirmation can be frustrating and we apologize. We only ask you to contact us at TheGreenDiet@Outlook.com. We will solve any issues to the best of our ability.

You as a customer have the right to place a dispute or file for a chargeback via your credit card provider in the case where we have failed to comply with our agreement. If you still wish to receive your order, a charge back will delay the process as funds are frozen. We will happily still send it and will do everything to not repeat a bad experience.

We believe that if more than 5 business days have gone by with no tracking information action is justifiable. However, placing a dispute that your order has not been sent before the 5 business days is a violation as we do inform you of the handling time. Due to our concern of previous problems the following will not be tolerated:

• Placing a dispute or chargeback before the 5 business day handling time and claiming that your order has not been sent.
• Denying receiving the package even though signature confirmation is required.

Upon commiting the above you will be flagged and we will no longer do business with you. The ban applies to:

• The person ordering
• The email address used
• The credit card used
• The billing address
• The shipping address

This is solely to prevent fraud and further delaying orders. As fraudulent disputes still cause our funds to be withheld pending investigation and cause delays to others.

Happy New Year from all of us at Green Diet!

So what's new?

• Redesigned webpage powered by shopify
• "TallaBajaDiet.com" domain will now redirect to "TheGreen.Diet"
• New checkout system through shopify payments while also maintaining a PayPal option
• Added new quantities to our product and updated our prices
• Quantities are now seperated by tag color which simplifies when we have specials as they will apply to a certain color
• Shipping and handling policy has changed. However, we still ship out in 5 business days.
• Updated our "About Us" with current information
• Promo codes have been added and will be given via facebook, instagram and email
• Orange and Green tag orders will now have taxes charged. Larger Silver tag orders include taxes in price.
• Shipping will be charged according to tag color: orange-$5 green-$10 silver-$15 and international $25
• Our new contact email address is "TheGreenDiet@Outlook.com". We can also be reached via the "contact us" button in the bottom right corner of each page.
• Account creation is now possible. Upon creating an account your shipping information is stored for future purchases. In addition registered users will receive special promo codes. Create an account

We will continue to make improvements and create a better experience. Be sure to check our blog for new updates

YOU CAN ALWAYS FIND OUR SHIPPING POLICY IN OUR INFO PAGE

UNITED STATES

Shipping cost is based on tag color.

• Orange Tag - $5.00
• Green Tag - $10.00
• Silver Tag - $15.00

All orders ship out 5 business days after purchase.

• Business days do not include:

• All Holidays
• Saturdays and Sundays

All packages are shipped via USPS Priority Mail.

Upon shipping out your order, TheGreen.Diet will email you confirmation of shipment which includes a tracking number from USPS.

A SIGNATURE WILL BE REQUIRED UPON RECEIVING THE PACKAGE FROM USPS

INTERNATIONAL

Shipping internationally including all US territories is:

• $25.00

Orders still ship out in 5 business days which follow U.S. holidays. The time of arrival will be based on your location. A tracking number will be given upon shipping out.